HMYOI Parc Juvenile Unit – Much good work with children, but some safety concern

parc

There was much to commend at Parc, but they needed to understand why safety had declined and act upon it, said Peter Clarke, Chief Inspector of Prisons. Today he published the report of an announced inspection of the young people’s unit at the local prison in South Wales. [previous report]

Parc juvenile unit is a distinct and generally well separated part of the much larger prison, HMP/YOI Parc near Bridgend. The unit can accommodate 64 children, though 38 were there at the time of inspection. Its catchment area encompasses south and mid-Wales and much of south-west England. When it was last inspected in May 2014, inspectors found that young people were well cared for and experienced positive outcomes. During this more recent inspection, outcomes in the important areas of ‘safety’ and ‘respect’ had declined from ‘good’ to ‘reasonably good’. Reception, safeguarding and child protection arrangements remained effective.

However, inspectors were concerned to find that:

  • 42% of children reported being victimised by staff, which had more than doubled from the 20% in May 2014;
  • only 55% of boys felt they were treated with respect by staff;
  • the use of force had tripled since the previous inspection, mostly in response to violent incidents; and
  • almost a quarter of the boys reported having been assaulted by other boys at Parc.

Some of this level of violence was ascribed by staff to the destabilising effect of two particularly difficult children transferred into Parc during the autumn of 2015. If that was the case, managers need to be sure they have plans in place to stop it happening again.

The leadership were committed to providing a safe and decent environment for children and there were many instances of good work, including:

  • boys accessed significantly more time out of their cell than at other young offender institutions, with regular association and exercise periods; and
  • segregation was rarely used, despite challenging behaviour.

Peter Clarke said:

“Despite all the positive things that were happening at Parc, there can be no room for complacency, as the judgements in the areas of ‘safety’ and ‘respect’ have declined since the last inspection. I am sure the leadership at Parc will give this their full attention, and strive to return the establishment to its previous high performance in these key areas.”

Michael Spurr, Chief Executive of the National Offender Management Service, said:

“As the report notes, there is some very positive work being undertaken with young people in Parc with a high level of purposeful activity and good education and resettlement provision. The number of young people in custody has continued to fall but the challenges presented by those who remain, particularly in terms of violence, are considerable. The Director and her team are committed to providing a safe and positive environment for young people in their care and will use the findings from this report to address areas of concern to achieve improvement.”

A copy of the full report can be found on the HM Inspectorate of Prisons website at: justiceinspectorates.gov.uk/hmiprisons

Update Statement by G4S on Medway STC

medwaystcG4S Children’s Services

 Update regarding Medway Secure Training Centre

Having seen the evidence in the BBC Panorama programme we can confirm that we are taking the following action:

 –      Four of the staff suspended on December 30th will have their employment with G4S terminated with immediate effect

–       Three other staff identified in the allegations will remain on suspension pending further investigation

–       One additional person has been removed from operational duty pending further investigation

We have requested copies of all of the evidence collected by BBC Panorama in order for us to conduct a thorough investigation and take the appropriate action.

Commenting after the broadcast of the BBC’s Panorama programme regarding Medway Secure Training Centre, Paul Cook, G4S Managing Director of G4S Children’s Services said:

“We are appalled by the behaviour of certain members of staff at Medway Secure Training Centre shown in the programme and I would like to apologise personally to any young people involved in these incidents.”

Ends

Notes to Editors:

Medway STC is a 76-bed facility for young offenders (aged between 12 and 18) in Kent in the South East of England.  The centre has been managed by G4S in close co-operation with the YJB since it opened in 1998.  In the most recent Osfted led inspection, the centre was classified as “good with outstanding features” and was recently awarded the Restorative Justice Quality mark in recognition of the positive work undertaken with young people within the centre.  Education attainment levels are high with 265 entry level GCSE certificates achieved by trainees last year and over 80% of young people leaving the centre with educational accreditation.

G4S works closely with the YJB to ensure the best possible care for the young people at the centre.  There is a YJB performance monitor based permanently at the centre, on site NHS healthcare professionals and an independent advocacy  service for young people at the centre provided by Barnado’s, a leading UK children’s charity.

About G4S

G4S is the leading global security company, specialising in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all of our markets.

G4S is quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S is active in over 100 countries and has 611,000 employees.

Seven G4S Officers Suspended at Young Offender Institution After Secret Filming

medwaystcSeven members of staff at a facility for young offenders run by security group G4S have been suspended amid allegations of abuse and mistreatment of youngsters.

Police in Kent are also understood to have been alerted to the claims of “unnecessary use of force and the use of improper language” at Medway Secure Training Centre in Rochester.

It has been reported that staff punched and slapped some teenagers held at the facility and also allegedly boasted about using inappropriate techniques to restrain youngsters.

The centre, managed by G4S in co-operation with the Youth Justice Board since it opened in 1998, is a 76-bed facility for young offenders aged from 12 to 18.

The suspensions announced by G4S come after undercover filming by the BBC’s Panorama programme, which has yet to be aired.

The Times reported that it is alleged staff punched a youngster in the ribs and another was slapped several times on the head.

Staff were also alleged to have pressed heavily on the necks of young people, and staff tried to hide their actions by ensuring they were beneath CCTV cameras or in areas not covered by them.

G4S said it has referred the “serious allegations of inappropriate staff conduct” to Medway’s local authority designated officer, the YJB and the Ministry of Justice as Kent Police confirmed it was investigating.

Paul Cook, managing director of G4S children’s services in the UK, said: “I’m extremely shocked and appalled at the allegations that were presented to us, which clearly have no place in our business or any institution responsible for looking after young people.

“We received the allegations from Panorama to our press team on December 30, and all I have are written allegations at this time.”

CCTV has been secured relating to the dates given by Panorama, said Mr Cook, adding that they were treating the allegations with “utmost gravity”.

The YJB has suspended the placement of new youngsters at the facility, which would be “kept under review”, he went on.

Kent Police said in a statement: “Following a referral from the Medway local authority designated officer, Kent Police is investigating allegations that have been made regarding reports of abusive behaviour (physical and verbal) at a secure training facility in Medway.

“All necessary safeguarding measures have been taken and enquiries are ongoing.”

Youth Justice Board chief executive Lin Hinnigan said “immediate steps” were taken to safeguard those who are at the facility.

She said: “We have increased our own monitoring activity and the presence of our independent advocacy service, delivered by Barnardo’s. All of the staff identified in the allegations have been suspended by G4S, which runs the STC.

“Kent Police are reviewing each alleged incident and an investigation is under way. We are working closely with them and the other agencies involved, so it is not appropriate for us to comment further on the allegations.”

EX-POLICE CHIEF NICK GARGAN, WHO QUIT OVER MISCONDUCT, JOINS SECURITY FIRM G4S

Suspended Chief Constable Nick Gargan
Ex Chief Constable Nick Gargan

A former police chief constable who resigned over charges of misconduct has been appointed as a director for security company G4S.

Nick Gargan, who held the top job with Avon and Somerset Constabulary, was found guilty of eight charges, including accusations of making inappropriate advances to female colleagues, leaking internal emails and using his work phone to send, receive and store intimate images.

Following a policing career of almost 30 years, he has now been awarded a four-month role as programme director in public services with G4S.

Victoria Woodison, the private firm’s regional human resources director in the UK and Ireland, said: “We are focused on providing the most technically advanced, flexible and efficient services in criminal justice settings and Nick Gargan’s insight and experience will help us support police forces to meet the complex and dynamic challenges they face.”

Mr Gargan gave up his £150,000-a-year position with the police force earlier this year after receiving eight final written warnings following an investigation, which Tory MPs branded a “trial by media and smear”.

Mr Gargan said he was keen to continue contributing to security services for the public.

He said: “Like many people who leave the police service, I have some years left before reaching retirement and I want to continue to make use of my experience and skills.

“Public services face complex challenges and after taking the decision to resign after 27 years in policing, I am pleased to be able to continue to play a part in working to improve service delivery to the public while securing efficiencies for taxpayers.”

G4S Lose Rainsbrook Contract

G4S has lost a contract to run a secure training centre for young offenders – but they’ve won another that has left critics ‘aghast’.

The firm will be replaced by MTCNovo in operating Rainsbrook, near Rugby, the Youth Justice Board announced.

The facility, which has been run by G4S for more than 16 years, was graded “inadequate” in a critical report by inspectors in May.

In the same announcement it was confirmed that G4S has won a new contract for Medway STC in Kent, which it has operated since 1998.

G4S said it could only win one centre under the procurement process.

The announcement means the firm will run two of the three STCs for young offenders in England and Wales from next year. The Oakhill centre in Milton Keynes has been managed by G4S since 2004.

Paul Cook, managing director of G4S Children’s Services, said: “We are delighted to have been awarded the contract to operate Medway secure training centre for a further five years.

“We could only have won one centre under the procurement process but of course we are disappointed to leave Rainsbrook after managing the centre for more than 16 years.”

G4S said its contract for Rainsbrook will be extended for five months until May 2016 after agreeing to a request from the Youth Justice Board to support the transition to new management.

Mr Cook said: “We will continue to show the same level of commitment through the transition to new management in order to minimise the disruption to young people, our colleagues and everyone connected to the centre.”

STCs are built for youngsters aged between 12 and 17 who have been remanded or sentenced to custody.

The competition for Rainsbrook and Medway was launched in May last year.

But Mark Leech editor of The Prisons Handbook for England and Wales said he was “aghast” at the news.

Mr Leech said: “Quite apart from the dishonesty and fraud that was involved in their monitoring contracts, and an ongoing Serious Fraud Office inquiry, G4S have behind them a past littered with bad inspection reports and poor performance.

“Frankly I’m delighted they’ve lost Rainsbrook but absolutely aghast that they have won another contract.”

Two prisoners film rap video on illicit mobile phone at HMP Birmingham

rapvideoTwo prisoners have filmed a rap video from behind bars at HMP Birmingham.

Demehl Thomas and Moysha Shepherd are thought to have captured footage of themselves on a banned mobile phone before it was uploaded on to the internet.

Bosses at HMP Birmingham have launched an investigation.

Thomas, 25, was serving a sentence for aggravated burglary but is believed to have been freed on licence earlier this year before being returned for breaching the terms of his release, according to the Sun.

By the time he was recalled in June he had compiled an album under the stage name Remtrex which was released on iTunes earlier this month, the newspaper said.

Shepherd, also 25, is serving a sentence for involvement in a plot to spring a criminal from a prison van in 2012.

The expletive-filled video shows the pair performing while dressed in black vests, taking it in turns to rap.

At one point Thomas says: “I want a mansion and I want my kids to live good. I don’t want to get locked up or killed in the hood.”

A second mobile phone appears to be charging in the background in the footage.

It is understood that the two do not share a cell and it is unclear in which room the film was shot.

Prison officials were said to have been tipped off last week but when the inmates’ cells were searched no mobile phone was found.

Birmingham Prison is a Victorian jail holding adult male inmates with a capacity of 1,450. It has been run by G4S since 2011.

The firm confirmed that mobile phones are banned.

Prison director Pete Small said:”Like every other prison in the country, it is a constant challenge to detect and seize contraband items such as mobile phones.

“Our prison custody officers are trained to look for contraband and we conduct regular and targeted cell searches to remove mobile phones, chargers and sim cards.

“In this instance, searches had already been carried out based on intelligence gathered and, as a result of the information received, further searches will be conducted.”

Figures show that in 2013 a total of 7,541 illicit mobile phones or sim cards were discovered in jails around the country.

 

 

G4S Young Offenders: “degrading and racist treatment” say Inspectors

The Prisons Handbook 2015 – out now  /  Home Page  /  Converse Prison Newspaper

 

rainsbrook

Young offenders at a secure centre near Rugby were subjected to degrading treatment and racist comments and were cared for by staff who were under the influence of drugs, a damning Ofsted report has found.

Rainsbrook Secure Training Centre (STC) has been declared inadequate by the watchdog, after inspectors found a catalogue of failings including “serious incidents of gross misconduct” by some workers.

In some cases, there were delays in young people receiving vital medical treatment, Ofsted said, while nurses did not routinely attended promptly when an offender was being restrained.

There was also a high number of assaults recorded at Rainsbrook, which is run by G4S, over a six-month period, and youngsters were more likely to say that they had felt threatened by other young people or experienced insulting comments than at other STCs.

In a statement, G4S said it recognised that incidents highlighted by inspectors were “completely unacceptable” and insisted it took swift action at the time.

Rainsbrook is one of three STCs across the country and caters to a maximum 87 12 to 18-year-olds who have been given a custodial sentence or are on remand.

Ofsted found a “mixed picture” in how young offenders at the centre were cared for and helped to improve their behaviour.

“Since the last inspection there have been serious incidents of gross misconduct by staff, including some who were in positions of leadership,” inspectors concluded.

“Poor staff behaviour has led to some young people being subject to degrading treatment, racist comments, and being cared for by staff who were under the influence of illegal drugs. A finding of contraband DVDs in the centre is likely to be attributable to staff smuggling these in and raises a concern that young people were allowed to view inappropriate material they should not have been.

“It also raises a concern that some staff may have colluded with young people to elicit compliance by wholly inappropriate means. Senior managers are unable to reassure inspectors that this is not the case.”

G4S said that the DVDs were certificate 15 discs.

The report says that poor care was made worse by “poor decision making by senior managers”, which led to “delays in young people receiving essential medical diagnosis and treatment”.

“On a number of occasions clear clinical advice was overruled by non-health qualified senior managers. Because of this one young person did not receive treatment for a fracture for approximately 15 hours.”

It later said it was a “serious shortfall” that nurses did not routinely attend restraints promptly to ensure the safety and welfare of youngsters

More than half of offenders at the centre surveyed by Ofsted (56%) said they had faced insulting remarks from other young people, with a further 28% saying they had felt intimidated and threatened at some point.

During the six months before the inspection, there was an average of eight assaults a month – considered high – as well as 27 fights across the same six-month period.

Inspectors did find that while staff were given advice, disciplined or dismissed in some cases, in a few there were “unacceptable and inexplicable delays” in removing staff pending further investigation or an outcome that was too lenient.

“Many members of staff including night staff on the residential units have detailed knowledge about the young people in their care and show a commitment towards their welfare,” the report later says.

“However, these positive relationships have to be seen in the context of a centre where young people have experienced several serious incidents of unacceptable staff behaviour since the previous inspection. This includes collusion with young people in the settling of debts, poor application of restraint, drug taking and racism.”

Ofsted did find that education at Rainsbrook is good, with offenders enjoying learning.

A G4S spokesman said: “This is an extremely disappointing report for everyone connected with Rainsbrook and it’s the first time in 16 years that the centre has been found by any inspecting body to be less than ‘good’ or ‘outstanding’.

“We recognise that the incidents highlighted by inspectors were completely unacceptable and took swift action at the time, in discussion with the Youth Justice Board (YJB).”

He added that the YJB has expressed confidence in the firm’s plan to address concerns.

Nick Hardwick, chief inspector of prisons, said: “Overall, we were very concerned about what we found at Rainsbrook. There had been a number of incidents that caused distress and humiliation to the young people involved. Some of those incidents included staff in leadership roles and there was not a sufficiently robust response by managers to some of the cases.”

A G4S spokesman insisted that children are always sent out of the centre if there is an indication that they require treatment not provided by the NHS team on site.

He added: “All those involved in the incidents of poor care highlighted in the report have already been subject to disciplinary action and are no longer working at the centre.”

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Nick Hardwick, chief inspector of prisons, said: “Overall, we were very concerned about what we found at Rainsbrook. There had been a number of incidents that caused distress and humiliation to the young people involved. Some of those incidents included staff in leadership roles and there was not a sufficiently robust response by managers to some of the cases.”

A G4S spokesman insisted that children are always sent out of the centre if there is an indication that they require treatment not provided by the NHS team on site.

He added: “All those involved in the incidents of poor care highlighted in the report have already been subject to disciplinary action and are no longer working at the centre.”

Oakwood Prison: High levels of violence and bullying

_59817820_hmpoakwoodfront

There are still high levels of bullying at the country’s largest prison, near Wolverhampton, and the use of force is almost double that of similar institutions, a report has found.

Inspectors said the G4S-run HMP Oakwood, which received a damning report two years ago, also has a high number of self-harm incidents.

But HM Inspectorate of Prisons said there have since been “significant improvements” at the prison, which opened in 2012, with the overall level of violence falling and a much “calmer” environment.

In 2013 the category C prison which houses more than 1,500 men was the scene of rooftop protests, while last year there were claims of a “cover up” after trouble broke out on one wing and took nine hours to be resolved.

The findings of the latest inspection, which took place in December, are being published on Wednesday and show general improvements, some of which are attributed to staff becoming more experienced leading to improved relationships between the prisoners and those who work there.

While health services have also improved inspectors said they had been affected by staff shortages.

The report also found that although support for those with substance abuse issues is “very good”, the high levels of bullying are often related to the availability of legal highs and associated debt.

Chief inspector of prisons Nick Hardwick said the prison’s difficulties could provide lessons for the future as other establishments are opened.

“There is more to do but the determined way the director and staff have made improvements following significant criticism should be acknowledged,” he said.

“However, the difficulties Oakwood and other new prisons experienced immediately after opening resulted in unacceptable risks and very poor outcomes for the prisoners held at that time. There are plans to open a number of large establishments in the coming years.

“I recommend that ministers undertake and publish a review of the difficulties Oakwood and other new prisons experienced after they opened, and ensure that lessons learned are factored into plans for the opening of other new establishments.”

Michael Spurr, chief executive officer of the National Offender Management Service, said: “I am pleased that the chief inspector has highlighted the significant improvements that have taken place at Oakwood.

“There are challenges involved in opening any new prison and the lessons learnt are always carefully assessed to improve any future processes.

“The director and his staff deserve real credit for their work to establish a safe and decent regime through a strong commitment to reducing violence, supporting vulnerable prisoners and providing better work, training and resettlement opportunities.

“There is still more work to do and the recommendations from this inspection will be used to build on the recent improvements.”

Juliet Lyon, director of the Prison Reform Trust said: “After its first few turbulent years, it’s good to hear that HMP Oakwood has turned the corner at last and is now a safer, more settled establishment.

“Before government races to open more giant jails at rock bottom rates, there are important lessons to learn about the harm done by filling prison places too rapidly, taking on so many inexperienced staff and failing to provide a constructive regime.”

Shadow justice secretary Sadiq Khan said: “It is welcome news that conditions have improved slightly at Oakwood since the last dreadful inspection took place, but there is still a long way to go until it is up to the standard taxpayers expect of a state of the art prison.

“David Cameron’s Government rushed to award the contract for running this prison to G4S and then pressed the jail into service before it and its prison officers were ready to cope with inmates. This led to many prisoners being released without being rehabilitated properly.

“Given the Government’s plans to push ahead with a super prison in Wrexham, it’s absolutely crucial that the same mistakes aren’t repeated and public safety is not put at risk.”

Jerry Petherick, managing director of G4S custodial and detention services, said: “opening any prison is a complex process and our experience shows that it takes time to develop the experience of staff, fully embed the prison regime and establish links with local partner agencies.

“Today’s report recognises that the hard work of our team at HMP Oakwood is paying off with inspectors finding that the prison has ‘turned the corner’ and expressing confidence in our plans for the future.

“I am particularly encouraged that inspectors acknowledge the innovative programmes we have introduced to work with prisoners to help them confront their negative behaviour and improve safety.

“There is still work to do but we are confident that our investment in technology, infrastructure and training for prison custody officers will continue to strengthen our performance.

“We are committed to working with the Ministry of Justice, local agencies and partners from across the criminal justice system so that the prisoners at Oakwood are better equipped to turn away from crime when they leave.”

Birmingham prison awash with drugs

Nick Hardwick - Chief Inspector of Prisons
Nick Hardwick – Chief Inspector of Prisons

Nick Hardwick HM Chief Inspector of Prisons today published his report on HMP Birmingham, operated bny G4S, in which he said the prison had postitive drug levels of almost 20% almost double the target figure:

“When we last visited HMP Birmingham in late 2011 its management had recently transferred from the public sector to G4S following a competitive process. This occurred amid some controversy and was fraught with risk.
Birmingham is a very large inner city local prison serving the local courts, and holding an unusually complex and challenging population. The prison is overcrowded and manages a significant throughput of prisoners, with over 100 passing through reception each day. The operational challenges the prison faced in providing a safe and decent environment were not to be underestimated. In 2011 we recognised that Birmingham had been a failing prison over many years. At the time it was too early to assess how the transition to the private sector was proceeding, although there were some encouraging early signs.
At this inspection we found a prison that, despite undergoing a significant change, was making good progress. Against three of our four healthy prison tests, including the test of safety, outcomes for detainees were reasonably good. The huge turnover of prisoners managed by the establishment was not helped by the long wait in court cells experienced by many prisoners prior to being moved to HMP Birmingham. This and the regular overcrowding drafts meant that they often arrived at reception late in the evening. Given the number of prisoners involved this put first night and induction procedures under great strain with some important action missed.
We found that first night staff were caring and generally did a good job of keeping prisoners safe, with most feeling safe on their first night. Nevertheless and tragically, there had been four self-inflicted deaths since our last inspection, with recent arrival at the prison a common feature. The safety of newly-arrived prisoners was a significant risk that required ongoing and heightened attention. Given the high levels of mental health problems in the population, it was notable that levels of self-harm had reduced over successive years. There was reasonable case management and good care provided to those deemed at risk.
The prison was calm and ordered and most prisoners generally felt safe. The number of violent incidents was not high and while some violence reduction initiatives required more rigour, the safer custody team was well motivated, proactive and known around the prison. Sex offenders were now safely accommodated on G wing, although overspill arrangements were less satisfactory. Despite some good supply reduction work the prevalence of illicit drugs remained stubbornly high. We were persuaded that this in part reflected wider issues in the West Midlands, particularly surrounding more organised criminality.
The prison was proactive in trying to combat this challenge. Substance misuse services to try to tackle demand had improved since the last inspection and ensured a useful range of interventions. The number of prisoners being segregated was commendably low and there was some good support on offer in segregation including some one-to-one work and some reintegration planning. This was better than we normally see although the segregation unit environment itself remained poor. Use of force was also low and management of the process was very good. We found Birmingham to be a more respectful institution than we have seen in previous inspections. Living conditions however, were mixed, ranging from old and tired Victorian wings to a significant amount of newer and better quality accommodation. Cleanliness and access to amenities was good but many cells were doubled up with unscreened toilets. Relationships between staff and prisoners were good and much improved from previous inspections.
The quality of formal prisoner consultation, some of it engaging with outside organisations and former prisoners, was a new strength of the prison. The management of diversity was generally good but support for minority groups remained mixed. Men with high care needs were looked after well, but the needs of some other disabled men were not met consistently. Black and minority ethnic prisoners were generally concerned with the same issues as white prisoners, although some Muslim prisoners felt less positive that their concerns were being listened to. Foreign nationals were particularly negative about their experiences at Birmingham. Complaints were poorly managed and prisoners had little faith in the process, although legal services were better than we normally see. Health care provision was generally good and valued by most prisoners. Mental health care support for the relatively high number of prisoners needing it was very good. The quality of food provided was reasonable although many prisoners still complained about its quality. Most prisoners had a reasonable amount of time out of cell, and the regime was predictable and rarely curtailed. Leadership and management of learning and skills provision was improving and the number of education and work places had increased since the last inspection, although there was still not enough.
A move to offer more activities on a part-time basis would help improve engagement, as would improving punctuality and attendance. Too much wing work was also mundane and did not help develop employability skills. Success rates in education achievements had improved but not sufficiently in the important area of functional skills, notably English. Access to the library was particularly poor and just a third of prisoners regularly used what was otherwise a good PE provision. Resettlement services were useful and effective but would be further enhanced and more focused if underpinned by a needs analysis of the population.
Prisoner perceptions of resettlement opportunities were improving and outcomes across the various resettlement pathways were reasonable. The prison had a well motivated offender management unit and there was a good focus on seeking to ensure offender assessments were mostly up to date. However, public protection work was much weaker and required attention. Overall and in the context of the risks and challenges faced by this prison, this is an encouraging report. Birmingham is well led and we found a much improved staff culture. Improvement is broadly based and a commitment to meaningful consultation with prisoners seems to be a new found strength of the prison. There is much more to do and Birmingham will always have pressures and risks to face. But the Director and his staff deserved credit for their achievements so far.”

Oakwood Incident Resolved

oakwood

An incident lasting more than five hours at the country’s largest prison has been resolved, security firm G4S has said.
The trouble broke out on a wing at HMP Oakwood in Featherstone, near Wolverhampton, yesterday evening, but the operator of the privately-run prison would not give any further details.
The incident was contained by staff before being resolved shortly after 2am.
HMP Oakwood, which houses more than 1,600 category C prisoners, was the scene of a number of rooftop protests last year and was slammed by inspectors during a surprise visit.
A G4S spokesman said: “This incident was resolved successfully at 2.10am.
“Police and internal investigations will now take place.”
It would be inappropriate to comment further until these have been completed.”
The spokesman said earlier the company was applying standard procedures to manage the incident.
A spokesman for Staffordshire Police said the force was offering support and assistance to G4S.
The prison – the largest in England and Wales – opened in April 2012 as a training prison next to the existing HMP Featherstone and HMP Brinsford near Wolverhampton.
In a report published in October, HM Inspectorate of Prisons (HMIP) reported inexperienced staff and high levels of violence and self-harm at the jail – dubbed ”Jokewood” by prisoners.
Chief Inspector of Prisons Nick Hardwick warned here were ”real risks if matters were allowed to drift” at the prison.
At the time G4S said improvements were being made but admitted launching the prison was a “complex and challenging operation”.
G4S – well-known for its botched handling of its Olympics security contract – has been under review by the government following revelations it overcharged for criminal-tagging contracts.
The government has since announced that electronic monitoring will handed to another firm on an interim basis at the end of the financial year.ends