HMP Parc Young Persons Unit: Inspectors Commend Continuing Improvement – But CSIP and Catering Issues Must Be Addressed

Inspectors visited the Young Persons Unit at HMP Parc in South Wales last October and in their Report, published on 26th February 2019, said:

HMYOI Parc is a small juvenile facility comprising two wings and holding up to 60 boys aged under 18 located in the much larger Parc prison in South Wales. The unit and wider prison are operated by the private company G4S. At the time of this annual inspection there were 37 boys in residence.

At our last inspection we reported how good leadership and a re-energised staff group had contributed to significant improvement at the establishment. It was clear on this visit that the team had continued in their efforts to make the unit safer, more purposeful and more respectful. We had previously found high levels of violence, and boys with poor perceptions of their own safety. During this inspection, perceptions of safety were much better and recorded violence was on a consistent downward trajectory, with few serious incidents. Very few boys isolated themselves in their cells or were located in the segregation unit. The leadership team had established a reward-led culture that motivated most boys to behave, incorporating an evidence-based instant rewards scheme that we considered good practice.

Child protection procedures, an area in which we have previously been critical, were now much more effective and again evidenced good practice. Similarly, the multidisciplinary case management approach to managing the victims and perpetrators of violence through the application of a nationally sponsored process known as CSIP1 was an example to the many establishments that have struggled to grasp its potential.

Our highest assessments were in the areas of respect and purposeful activity. The units were clean and well maintained, relationships between boys and staff were good, and staff were tolerant but also displayed the confidence to challenge inappropriate behaviour when necessary. They balanced authority and care to create a supportive and disciplined environment.

The strategic approach to the management of equality and diversity had improved and health care services remained good. Time out of cell was impressive, even for those on the lowest level of the rewards scheme. There had been a progressive move to establishing a whole-unit approach to managing the boys at Parc. Departments worked together in a way we do not often see. Some experienced prison officers had been supported to undertake the postgraduate Certificate in Education training to work in education, which served to break down barriers between departments.

The education unit was exceeding the performance indicators set out in its contract and boys achieved a success rate of over 90% in most qualifications.

However, we made two main recommendations, one regarding the food and the other risk management. During our inspection, we spoke to most of the boys on both units. They were quick to praise staff and were very fair about their experiences at Parc, complaining about very little. This gave considerable credibility to their consistent complaints about food. Our own observations supported their negative perceptions and we would urge the prison to meet with the contractor at the earliest opportunity to address concerns in this important area.

Our second main recommendation concerned weaknesses in the establishment’s approach to risk management. Caseworkers worked well as part of multidisciplinary teams and were particularly effective in helping to manage boys on CSIP plans. The team knew the boys on their caseloads well and contact was good. However, despite significant information about risk being available to caseworkers, it was not always recognised or sufficiently investigated to inform sentence planning and management. This meant that planning for release did not adequately consider the vulnerabilities of or risks posed by some boys on their return to the community.

Given the energy and commitment put into addressing the concerns raised at previous inspections, we remain confident that leaders at Parc will make every effort to address our recommendations.

This was a good inspection and we found that the establishment was characterised by good relationships, excellent multidisciplinary work and strong leadership.

Mark Leech, Editor of The Prisons Handbook for England and Wales writes:

There is no getting away from it this is a good report on a small unit managed by G4S, the same company that six months ago saw the Ministry of Justice step-in to Birmingham Prison, which it also then operated, because of disastrous issues of management and control.

The young person population at Parc is minute by comparison, the report is silent on the resources made available to this Unit in terms of staff profiling, a constant defect in Inspection Reports that prevent effective comparability, but this is a good report, on an often difficult to manage, volatile and vulnerable population.

Parc overall is a huge prison, one of the largest in Europe and a research report last month showed that Wales has the highest rate of imprisonment in Western Europe – despite having one of the lowest crime rates.

The rewards-based focus identified in the report demonstrates once again that more carrot and less stick is often the most effective way to achieve behavioural change, and G4S are to be commended for putting rehabilitation and reducing reoffending at the heart of their work.

The two issues identified as defective in the report must be tackled.

The issue with catering, producing food that is often cold, unappetising and the source of constant complaints – confirmed by the Inspectorate – must be a major focus now for the prison’s management; we have seen too many times how complaints about food can lead to serious unrest if the issue is not tackled effectively.

But by far the more serious issue is with the weaknesses identified with the approach to CSIP, which must be addressed as a matter of urgency. [Challenge, Support and Intervention Planning, is a system used to manage the most violent prisoners and support the most vulnerable prisoners in the system. Prisoners who are identified as the perpetrator of serious or repeated violence, or who are vulnerable due to being the victim of violence or bullying behaviour, are managed and intended to be supported on a plan with individualised targets and regular reviews.] 

My one point of caution would be that all the good work that is being achieved at this small unit at Parc risks being undone if the issue with CSIP is not addressed properly – and this takes on an even greater significance if, as seems likely at the end of their sentence, these young people are simply tossed back into the same toxic inner-city, high-crime, poor opportunity environments that they were first taken out of – but that is a societal issue for the Welsh and UK Governments as a whole to tackle, and in respect of which G4S to be fair can itself have little effect.

Read the Report

HMYOI Parc Juvenile Unit – Much good work with children, but some safety concern

parc

There was much to commend at Parc, but they needed to understand why safety had declined and act upon it, said Peter Clarke, Chief Inspector of Prisons. Today he published the report of an announced inspection of the young people’s unit at the local prison in South Wales. [previous report]

Parc juvenile unit is a distinct and generally well separated part of the much larger prison, HMP/YOI Parc near Bridgend. The unit can accommodate 64 children, though 38 were there at the time of inspection. Its catchment area encompasses south and mid-Wales and much of south-west England. When it was last inspected in May 2014, inspectors found that young people were well cared for and experienced positive outcomes. During this more recent inspection, outcomes in the important areas of ‘safety’ and ‘respect’ had declined from ‘good’ to ‘reasonably good’. Reception, safeguarding and child protection arrangements remained effective.

However, inspectors were concerned to find that:

  • 42% of children reported being victimised by staff, which had more than doubled from the 20% in May 2014;
  • only 55% of boys felt they were treated with respect by staff;
  • the use of force had tripled since the previous inspection, mostly in response to violent incidents; and
  • almost a quarter of the boys reported having been assaulted by other boys at Parc.

Some of this level of violence was ascribed by staff to the destabilising effect of two particularly difficult children transferred into Parc during the autumn of 2015. If that was the case, managers need to be sure they have plans in place to stop it happening again.

The leadership were committed to providing a safe and decent environment for children and there were many instances of good work, including:

  • boys accessed significantly more time out of their cell than at other young offender institutions, with regular association and exercise periods; and
  • segregation was rarely used, despite challenging behaviour.

Peter Clarke said:

“Despite all the positive things that were happening at Parc, there can be no room for complacency, as the judgements in the areas of ‘safety’ and ‘respect’ have declined since the last inspection. I am sure the leadership at Parc will give this their full attention, and strive to return the establishment to its previous high performance in these key areas.”

Michael Spurr, Chief Executive of the National Offender Management Service, said:

“As the report notes, there is some very positive work being undertaken with young people in Parc with a high level of purposeful activity and good education and resettlement provision. The number of young people in custody has continued to fall but the challenges presented by those who remain, particularly in terms of violence, are considerable. The Director and her team are committed to providing a safe and positive environment for young people in their care and will use the findings from this report to address areas of concern to achieve improvement.”

A copy of the full report can be found on the HM Inspectorate of Prisons website at: justiceinspectorates.gov.uk/hmiprisons

HMYOI Werrington – Safety concerns but improvements in education and resettlement

Werrington

Safety had deteriorated at HMYOI Werrington, but it was positive in other areas, said Martin Lomas, Deputy Chief Inspector of Prisons. Today he published the report of an unannounced inspection of the young offender institution near Stoke-on-Trent.

HMYOI Werrington can hold up to 142 boys aged between 15 and 18. At the time of the inspection, Werrington was in the early stages of implementing the extended education day for young people and was doing so with a largely new staff and management group. There are now fewer children in custody and Werrington, like other similar establishments, holds some boys who are very difficult to manage, but with the problem of limited options regarding accommodation. These factors had contributed to a concerning deterioration in safety, and the perception of safety. In contrast, the establishment had done well to maintain positive findings in the areas of respect, purposeful activity and resettlement.

Inspectors were pleased to find that:

  • an impressive reception area and a caring approach to the delivery of first night procedures creased a positive early experience for most boys;
  • efforts to improve living accommodation meant that this was now reasonable for most;
  • relationships with specialist staff such as youth workers, teachers and offender supervisors were strong and health care provision was very good;
  • the senior management team were beginning to find their feet and were clearly committed and enthusiastic;
  • the new extended education day timetable had increased time out of cell for most boys and it was better than inspectors see at other similar establishments;
  • leadership and management of learning, skills and work were good and levels of achievement were high;
  • resettlement work continued to be a strength and the establishment was working with partners in the community on accommodation for boys on release; and
  • visits and work with families of offenders demonstrated care and a real understanding of the anxieties faced by families when young people are imprisoned.

However, inspectors were concerned to find that:

high levels of violence and significant evidence of bullying explained why one in four boys reported feeling unsafe at the time of the inspection and half said that they had been victimised by other boys;

  • there were some good formal structures to support the most vulnerable, but incidences of self-harm and the numbers subject to case management for those at risk of suicide or self-harm (ACCT) were still too high;
  • the management of poor behaviour was a weakness, as low-level anti-social behaviour sometimes went unchallenged by staff, while the few incentives to behave really well were regularly withdrawn to accommodate the poorly behaved and the vulnerable; and
  • equality and diversity work was weak: little had been done to understand why the 50% of the population who were Muslim and/or from a black and minority ethnic background held such negative perceptions and consultation in general was ineffective.

Martin Lomas said:

“While we were greatly concerned about the deficiencies in the management of safety at Werrington, we found managers and staff to be receptive to our findings and were confident that they would make concerted efforts to make the establishment safer. Their success in maintaining positive outcomes in our other tests of a healthy prison, despite some significant challenges, was commendable.”

Michael Spurr, Chief Executive of the National Offender Management Service, said:

“As the inspector noted, Werrington manages an increasingly complex group of boys. Since the inspection staff numbers have increased; a new system to challenge bullying and violence has been implemented, and a new culture of positive reward for good behaviour introduced.

“Tackling violence and providing a safe environment remains the Governor’s biggest challenge and top priority and work will continue to improve standards even further.”

A copy of the full report can be found on the HM Inspectorate of Prisons website from 2 March 2016 at: justiceinspectorates.gov.uk/hmiprisons

HMYOI Werrington – Improvements made but challenges remain say Inspectors

Werrington

HMYOI Werrington was working more positively with the young people it held, but still had areas to address, said Nick Hardwick, Chief Inspector of Prisons. Today he published the report of an unannounced inspection of the young offender institution near Stoke-on-Trent.

HMYOI Werrington holds up to 160 boys under the age of 18. During the inspection about two-thirds were sentenced and one-third on remand. The significant risks and accountability of institutions holding children and young people means they are now inspected more frequently. This inspection followed an inspection in 2012 where inspectors found a reasonably caring institution, but one that had slipped back, where expectations were too low, poor behaviour not sufficiently challenged and where young people had little to do. This inspection found some improvements, but with significant shortcomings remaining.

Inspectors were pleased to find that:

  • the new purpose-built reception was impressive and young people reported very positively about their treatment on arrival;
  • behaviour management had improved;
  • use of force had fallen, was better managed and incidents were now more likely to be de-escalated by staff;
  • child protection and safeguarding arrangements were very effective and Werrington was well connected with the local authority in support of this work;
  • relationships between staff and young people were positive, but this was often not reflected in formal structures such as case notes or an effective mentoring scheme;
  • there were higher expectations of young people and outcomes for young people from minorities were reasonably good;
  • young people generally had a reasonable amount of time out of cell;
  • Werrington was developing its strategy to improve learning and skills and attendance and behaviour were better; and
  • work in support of resettlement remained good.

However, inspectors were concerned to find that:

  • although anti-bullying measures were more robust, levels of violence remained high;
  • the quality of respect was critically undermined by some very poor environmental conditions: some cells were filthy and a few were not in a fit state to house young people; and
  • some teaching required improvement and the range of vocational training was limited.

Nick Hardwick said:

“Werrington has taken steps to address some of the key issues we identified at our last visit. There is now a more positive approach to working with young people and some significant risk continues to be reasonably well managed. This will be more sustainable and useful if it is supported by effective systems and structures to embed the improvement. Improvements to the provision of purposeful activity need speeding up and the cleanliness of accommodation requires immediate attention.”

Michael Spurr, Chief Executive Officer of the National Offender Management Service (NOMS), said:
“I am pleased that the Chief Inspector recognises the progress that is being made at Werrington.

“The Governor and his staff are working positively to offer good resettlement and improve the behaviour of a complex and challenging population.

“They will continue to build on these improvements as they address the recommendations set out in the report.”

A copy of the report can be found on the HM Inspectorate of Prisons website from 6 March 2014 at http://www.justice.gov.uk/publications/inspectorate-reports/hmi-prisons/prison-and-yoi/werrington

INQUEST response to the YJB Child Deaths Report

INQUEST Charitable Trust
INQUEST Charitable Trust

INQUEST response to Youth Justice Board report on deaths of children in custody

Deborah Coles, co-director of INQUEST said:

“Whilst this report offers some insight into the Board’s learning from child deaths, it can be no substitute for a wider review.

“INQUEST’s work on the deaths of children shows the same issues of concern repeat themselves with depressing regularity. This demonstrates that the current mechanisms, including the YJB, are not preventing deaths of children.

“And recent government proposals relating to restraint and secure colleges for children also call into question the extent of the impact the YJB’s learning is having on policy-making.

“A short report cannot be a substitute for a full, holistic, independent review of child deaths in custody that encompasses all findings and recommendations, and examines the wider public health and welfare issues and a child’s journey into the prison system.  The government must extend the remit of the inquiry it is commissioning into the deaths of 18-24 year olds in prison to include children.”

Notes to editors:

1.  The YJB report can be accessed here: http://www.justice.gov.uk/youth-justice/monitoring-performance/serious-incidents

2.  The Criminal Justice and Courts Bill can be accessed here: http://services.parliament.uk/bills/2013-14/criminaljusticeandcourts.html

3. INQUEST’s briefing on the need for an independent review of the deaths of children and young people can be accessed here  

For further information, please contact Hannah Ward, INQUEST Communications Manager on 020 7263 1111 / 07972 492 230.

INQUEST provides a general telephone advice, support and information service to any bereaved person facing an inquest and a free, in-depth complex casework service on deaths in custody/state detention or involving state agents and works on other cases that also engage article 2 of the ECHR and/or raise wider issues of state and corporate accountability. INQUEST’s policy and parliamentary work is informed by its casework and we work to ensure that the collective experiences of bereaved people underpin that work. Its overall aim is to secure an investigative process that treats bereaved families with dignity and respect; ensures accountability and disseminates the lessons learned from the investigation process in order to prevent further deaths occurring.

Please refer to INQUEST the organisation in all capital letters in order to distinguish it from the legal hearing.

Ashfield – high levels of violence and use of force by staff

Ashfield Children

Nick Hardwick, the Chief Inspector of Prisons, in a report to be published at midnight, says that in his final inspection of HMYOI Ashfield before it is re-roled from a juvenile institution to a category C adult male prison for sex offenders, he found there were high levels of violence, self-harm, along with high levels of force by staff in which two prisoners suffered broken bones.

Check back after midnight for full details of this shocking report.